SHIPPING POLICY

All orders are processed within X to X business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping charges for your order will be calculated and displayed at checkout.

Shipping option       Estimated delivery time       Price
America               5 to 7business days           $40
Europe              7 to 9business days           $40

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. prime-peptide is not responsible for these charges if they are applied and are your responsibility as the customer.

We ship to residential or commercial addresses in the 48 contiguous United States. Neither FedEx, nor UPS Ground deliver to any military APO, FPO and DPO destinations.

Thank you for your understanding that estimated delivery dates are not guaranteed. We will, however, always do our best to deliver on or before the delivery date provided.

We are unable to accommodate custom requests for deliveries, such as calling in advance, scheduling delivery dates, or leaving the package in a specific location. You can contact the carrier directly after receiving the tracking number to make such arrangements.

We will not re-ship packages returned for wrong or incomplete addresses and customer unavailability.

If your tracking information states that your package was delivered and you have not received it, you must contact the delivery carrier to address the issue directly with them.

Please notify us as well and we will also contact them, but we do not hold or accept responsibility for packages that have been marked as delivered by the carrier. We cannot issue refunds or credits for packages that the carrier confirms as delivered.